Privacy Policy
Last updated: December 31, 2024
Introduction
Retryvr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our government contracting platform and services.
Please read this Privacy Policy carefully. By using Retryvr, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you register for Retryvr, we collect:
- Name and contact information (email, phone number)
- Company information (name, CAGE code, UEI, NAICS codes)
- Account credentials (username and encrypted password)
- Payment information (processed securely through third-party providers)
Usage Information
We automatically collect information about how you interact with our platform:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (device type, operating system)
- Cookies and similar tracking technologies
- Feature usage and engagement metrics
Government Contracting Data
We collect and process information related to your government contracting activities, including opportunities you save, pipelines you create, and searches you perform. This data helps us provide personalized recommendations and improve our AI models.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To personalize your experience and deliver relevant opportunities
- To process transactions and send billing information
- To communicate with you about updates, security alerts, and support
- To analyze usage patterns and improve our AI algorithms
- To comply with legal obligations and prevent fraud
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share data with trusted third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share specific information
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Children's Privacy
Retryvr is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Retryvr after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: